If your complaint, or parts of the complaint, are not about the way a health or a disability service was provided, you may need to contact the organisation that deals with complaints about that provider. Contact details for some of these organisations are provided below.
- For information about complaints resolution services go to www.complaintline.org.nz.
- For general information on where to start, contact your local Citizens Advice Bureau. Contact details are on their website: www.cab.org.nz
- For free legal advice to get you started, contact The Community Law Centre: www.communitylaw.org.nz
ACC entitlements or services:
Banking or insurance:
Benefits or income:
Dentists and fees:
Fair trading, competition, and consumer credit contracts:
Health and Safety in the workplace:
Human rights, race issues, discrimination:
Personal health records:
Public service or government agency: