Freephone 0800 555 050
Advocacy is not an essential service during this lockdown period, so we are doing our best to enable our team of advocates to support people at a limited capacity while remaining at home. Voice messages will be cleared remotely throughout the day at each office, and our 0800 number is operating. Take care.
The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies. If you want to know more about your rights when using health or disability services, get questions answered, or talk through your options for making a complaint, we can help.
A free and
For the period 01 July 2018 - 30 June 2019, the service closed 2644 complaints – 83% of those were closed within 3 months and almost 100% in 6 months. 88% of the complaints closed during the year were resolved or withdrawn by the consumer/complainant. 91% of the people surveyed reported being satisfied with the advocacy resolution process.