We offer free education sessions to groups of five or more people. The list of topics covered is set out below, but sessions can be tailored to best suit the needs of your group as well as the time available.
Independent advocates from the Nationwide Health and Disability Advocacy Service are available to provide free education sessions that relate to the Code of Rights, the role of the Advocacy Service in supporting or guiding resolution between the parties, and the Health and Disability Commissioner’s functions.
These sessions may be provided to consumer or provider groups of five or more people. The list of the programmes available is set out below, but sessions can be tailored to best suit the needs of your group as well as the time available.
Education Sessions can be booked in groups to take place at your location or online via Skype/Zoom
Sessions at your location:
Consumer Education Session Topics:
The Code of Rights and the Advocacy Service.
Introduction to the Health and Disability Commissioner Act 1994, the Code of Health and Disability Services Consumers’ Rights and the Nationwide Health and Disability Advocacy Service.
The focus is on the ways consumers can feel safe to speak up and gain confidence to problem solve and self-advocate. It includes tips on how consumers can take their own actions to resolve a complaint. These ski/ls are also useful for resolving problems that are outside the jurisdiction of the HDC legislation.
This session is based around scenarios on a DVD showing ways consumers can speak up. It is acted by consumers with a learning impairment living in residential homes.
Consumers in residential homes
Building a “Rights safe” partnership
This session looks at consumers getting “best care” and providers promoting positive communication and problem-solving within their facility.
Book an online Skype or Zoom Education Session
Advocates from the Nationwide Health and Disability Advocacy Service are available to provide free education sessions via Skype or Zoom for consumers and providers Monday to Friday between the hours of 8.30am and 3.30pm.
Choose the session/s you would like from those listed on the then complete and submit the booking form below. Upon receipt of your request an advocate will contact you to confirm your session. In the case of Zoom once your session is confirmed you will need to provide the Zoom meeting details to your advocate.