We offer free education sessions to groups of five or more people. The list of topics covered is set out below, but sessions can be tailored to best suit the needs of your group as well as the time available.
Independent advocates from the Nationwide Health and Disability Advocacy Service are available to provide free education sessions that relate to the Code of Rights, the role of the Advocacy Service in supporting or guiding resolution between the parties, and the Health and Disability Commissioner’s functions.
These sessions may be provided to consumer or provider groups of five or more people. The list of the programmes available is set out below, but sessions can be tailored to best suit the needs of your group as well as the time available.
Education Sessions can be booked in groups to take place at your location or online via Skype/Zoom
Sessions at your location:
To discuss your needs and to make arrangements with the advocate in your area please telephone 0800 555 050 or email advocacy@advocacy.org.nz or contact your local advocate here.
Online sessions:
Complete the booking form here.
Consumer Education Session Topics:
The Code of Rights and the Advocacy Service.
Introduction to the Health and Disability Commissioner Act 1994, the Code of Health and Disability Services Consumers’ Rights and the Nationwide Health and Disability Advocacy Service.
Suitable for:
Consumers
Self-advocacy
The focus is on the ways consumers can feel safe to speak up and gain confidence to problem solve and self-advocate. It includes tips on how consumers can take their own actions to resolve a complaint. These ski/ls are also useful for resolving problems that are outside the jurisdiction of the HDC legislation.
Suitable for:
Consumers
Tell someone
This session is based around scenarios on a DVD showing ways consumers can speak up. It is acted by consumers with a learning impairment living in residential homes.
Suitable for:
Consumers in residential homes
Building a “Rights safe” partnership
This session looks at consumers getting “best care” and providers promoting positive communication and problem-solving within their facility.
Suitable for:
Consumers
Book an online Skype or Zoom Education Session
Advocates from the Nationwide Health and Disability Advocacy Service are available to provide free education sessions via Skype or Zoom for consumers and providers Monday to Friday between the hours of 8.30am and 3.30pm.
Choose the session/s you would like from those listed on the then complete and submit the booking form below. Upon receipt of your request an advocate will contact you to confirm your session. In the case of Zoom once your session is confirmed you will need to provide the Zoom meeting details to your advocate.